Privacy Policy
SwiftDoor ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Property address and details (bedrooms, condition, reason for selling)
- Account credentials (stored securely via Supabase Auth)
- Communications you have with us via SMS, email, or chat
2. How We Use Your Information
We use your information to:
- Evaluate your property and provide cash offers
- Communicate with you about your property and our services
- Send SMS and email updates related to your deal (with your consent)
- Operate and improve our platform
- Comply with legal obligations
3. SMS Communications (TCPA Compliance)
By submitting your phone number and providing consent, you agree to receive SMS messages from SwiftDoor regarding your property inquiry or buyer account. Message frequency varies. Message and data rates may apply.
To opt out: Reply STOP to any SMS message at any time. You may also email us at offers@swiftdoorusa.com to opt out.
For help, reply HELP to any message or contact offers@swiftdoorusa.com.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
- Service providers who assist in operating our platform (e.g., Twilio for SMS, SendGrid for email)
- Title companies and closing attorneys as necessary to complete a transaction
- Law enforcement or regulators when required by law
5. Data Security
We use industry-standard security measures including encrypted connections (HTTPS), secure authentication via Supabase, and access controls to protect your data. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data by emailing us at offers@swiftdoorusa.com.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
- Lodge a complaint with a supervisory authority
8. Cookies
We use session storage and cookies to maintain your login session. We do not use third-party tracking or advertising cookies.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
SwiftDoor
Email: offers@swiftdoorusa.com
Tampa, Orlando, Miami, FL